Every order email, sent from your address
Confirmations, shipping updates, cart reminders and campaigns — written once and sent automatically from your own email address, for every order you take.
- Your own sending address
- Ready-made templates
- No coding
Inbox
Your order #1042 is confirmed ✅
sent automatically · just now
Shipped — track your parcel 🚚
with tracking link
You left something in your cart 🛒
follow-up · after 6 hours
How was your order? ⭐
review request · 3 days after delivery
Email Automation sends your order emails, follow-ups and campaigns from your own email address, automatically. You connect your sending address once, edit the ready-made templates, and every order, abandoned cart and delivery triggers the right email on its own — from the same dashboard that runs your store.
The emails a shop has to send, handled
Order emails that send themselves
Order confirmation, payment received, shipped with a tracking link, delivered — written once and sent for every order after that.
Abandoned-cart follow-ups
Someone filled a cart and left. A reminder goes out on its own and brings a share of them back to finish the order.
Campaigns and newsletters
Announce a new arrival, a festive offer or a restock to your customer list, from the same dashboard your orders live in.
Review requests
Ask for a review a few days after delivery — automatically, at the moment the product is fresh in their mind.
Your address, your reputation
Connect your own email provider so mail arrives from your domain, not a generic address a customer has never seen.
One place for everything
Templates, sending address and history sit in the same dashboard as your store — nothing extra to install or log into.
Questions, answered
Do emails come from my own address?
Yes. You connect your own email provider and your own sending address, so customers see your business in their inbox rather than a stranger's address.
Do I need to write every email myself?
No. Order emails come with ready templates you can edit — change the wording, add your logo, and they go out for every order from then on.
What gets sent automatically?
Order confirmations, payment and shipping updates with tracking, delivery notices, abandoned-cart reminders and review requests. You choose which ones are switched on.
Can I send offers to my customer list?
Yes — campaigns and newsletters go to the customers your Hookly store has collected, from the same dashboard, with unsubscribes handled for you.
How do I get it?
It is set up from inside your store dashboard — there is nothing to install. See the plans page for what is included in each package.
Let your emails send themselves
Start your store with Hookly and turn on automation from your dashboard.